Get in Touch 🐾

Questions about your box, an order, or just want to share a cute pet photo? A real person will get back to you.

We reply Mon to Fri, 9am to 6pm. Most answers are also in our FAQ.

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Email us

hello@pawscription.com.sg

We reply within 1 business day 📦

Missing or damaged item?

WhatsApp us a photo and your order number. We'll replace it free.

Report an issue →
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Manage your subscription

Open My subscription in your account, or use the link in any subscription email, to swap, add or remove items before each delivery. Want to cancel or stuck? Message us and we'll sort it out.

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Self pick-up

From our Sims Drive warehouse, by appointment.

Book a pick-up → ❓

FAQ

Savings, points, delivery and how subscriptions work.

Read the FAQ →